Welcome to Luv Beauty & Academy. These Terms of Service ("Terms") govern your use of our website, our SMS messaging program and the services we provide. By using our website, booking an appointment or opting in to our text messages, you agree to these Terms. Please read them carefully.
1. Age Restriction
You must be at least 18 years of age to use our website, book services online or enroll in our SMS program. By agreeing to these Terms, you confirm that you are 18 or older. Services for minors must be arranged in person by a parent or legal guardian.
2. SMS Program Description & Use Cases
When you opt in to the Luv Beauty & Academy SMS program, you agree to receive recurring text messages from us. These messages may include:
- Appointment reminders
- Booking and reschedule confirmations
- Schedule changes and cancellation notices
- Promotional offers, discounts and seasonal specials
- Account and service updates
- Replies to questions you send us
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
3. SMS Opt-Out Instructions
You are always in control of the messages you receive. Use the following keywords at any time:
4. Message & Data Rate Disclosure
Message frequency varies depending on your appointments and activity. Any charges are billed by your wireless carrier and are your responsibility. Check your mobile plan for details.
5. Carrier Liability Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages depends on your carrier's network and is not guaranteed. This applies to all supported carriers including T-Mobile, AT&T, Verizon and Sprint, as well as their affiliates and other participating carriers.
6. Support Contact Information
Questions about our services or SMS program? Get in touch:
Luv Beauty & Academy
9054 Alondra Blvd Suite B, Bellflower, CA 90706
Phone: (562) 804-1990
Hours: Monday to Saturday, 9:00 AM to 7:00 PM (Pacific Time)
7. Privacy Policy
Your use of our website and SMS program is also governed by our Privacy Policy, which explains how we collect, use and protect your information. You can read it in full here:
https://luvbeautybellflower.com/privacy-policy8. Cancellation Policy
We ask that you give us at least 24 hours notice if you need to cancel or reschedule an appointment. This allows us to offer your spot to another client. Late cancellations or no-shows may be subject to a fee at our discretion. Deposits, where required, may be non-refundable for missed or late-cancelled appointments.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in California.
10. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of our website and services after changes are posted means you accept the updated Terms.